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Privacy Policy and Terms of Use

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We invite you to know our Privacy Policy and Use of Information.

Privacy Policy

HEED 360 LTDA (Heed 360, we) communicates that the personal information requested in the forms on this website is used strictly to generate communication between website visitors and Heed 360. The personal data requested regarding businesses and interests of the visitors whose sole purpose is to select the best offer of products and/or services.


Heed 360 considers personal and non-personal information that has been sent from its website to be authorized, either through visits to its site, contact forms, or links to emails. The use of the information is informed in this privacy statement. 


You can visit and/or use the services only if you fully agree with this Privacy Policy; by accessing and/or using any of the services. You express and affirm your consent to this Privacy Policy, including collecting and processing your personal and non-personal information as defined and explained below.


Please note that you are not required by law to provide us with any information. You, with this, acknowledge, guarantee, and accept that any information you provide us is done by your free will and consent for the purposes and uses described.


Heed 360 subcontracts the hosting services, web development software, and applications related to its website, hereinafter the provider. The provider of these services may store the personal and non-personal information of the users of the Heed 360 website under the same conditions described above and by the EU-USA Safeguard Framework and the Swiss-USA Safeguard Framework. The provider has agreed to submit all personal data received from member countries of the European Union (EU) and Switzerland, respectively, depending on the Privacy Shield Framework, to its applicable principles. For more information about the Privacy Shield Framework, visit the US Department of Commerce Privacy Shield List.

The provider is subject to the United States Federal Trade Commission (FTC) concerning the Privacy Shield Framework's personal data received or transferred. In certain situations, the provider may be obliged to disclose personal data in response to legitimate requests from public authorities, including to comply with national security or law requirements.


If you have an unresolved privacy-related complaint or data use complaint that we have not addressed satisfactorily.  Do not hesitate to contact us. We will contact the provider or their representative for third-party dispute resolution in the United States. 


Under certain conditions, described in more detail on the Privacy Framework website [ ], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Upon request, the provider will provide information about whether we hold any of your personal information. You can access, correct, or request the deletion of your personal information by contacting us. We will respond to your request within a reasonable period.



Any change in the use of the information will notify the owners of the information. They may withdraw the authorizations for the storage and use of the data if they deem it necessary; otherwise, the information will continue to be stored and used following the current approval.


We collect two types of information about our visitors and users.


Unidentified and non-identifiable information relating to an anonymous Visitor or User may be made available to us or collected automatically through your use of the Services ("Non-Personal Information"). Such Non-Personal Information does not allow us to identify the Visitor or User from whom it was collected. The Non-Personal Information collected by us mainly consists of technical and aggregated information on use, such as browsing and click-stream activity of visitors and service users, heat maps and scrolling through pages, information not identifier on the visitor's or user's device, operating system, internet browser, screen resolution, language and keyboard settings, internet provider, referral/exit pages, date, and time stamps.


Individually Identifiable Information, that is, information that identifies an individual or that with reasonable effort can lead to the identification of an individual or be private or sensitive in nature ("Personal Information"). The Personal Information collected by us consists mainly of contact information (for example, email address or phone number), billing information (name, physical billing address, details of transactions, and payment method), information about a browsing or usage session (IP address, Geo-location or unique device identifier), details regarding connected third-party accounts (such as the email or username of a connected PayPal, Google or Facebook account), scanned identification documents provided to us (for example, an identity card, driver's license, passport or official company registration documentation), correspondence (including that made through or uploaded to our services) and any other Personal Information provided by visitors or users through their access and/or use of the Services.

To avoid any doubt, any Non-Personal Information connected or linked to Personal Information (for example, to improve the Services we offer) is considered and treated by us as Personal Information, as long as there is such a connection or link.

We; we or our provider, collect information using the services on our website and related sites. In other words, when you are visiting or using our services, even when browsing the Heed 360 website, registering a user account, and uploading information and content, and/or downloading and using any application available on the website, we are aware of this. We can collect, compile, and record such uses, sessions, and related information, either independently or with the help of third-party services, including using "cookies" and other tracking technologies.


In addition, Heed 360 and its provider collect information that you voluntarily provide. For example, they collect the personal information you provide when you sign up for our services; when you log on our services through third party services such as Facebook® or Google®; when you make purchases and/or register domain names; when you submit or upload such personal information when using any of our services or when you communicate with us directly. 


The provider and we collect such personal and non-personal information for the following purposes: provide and operate services; develop, personalize and further improve our services, based on the preferences, experiences, and standard or personal difficulties of visitors and users; for our users to enjoy permanent customer assistance and technical support; to be able to contact our visitors and users with general or personalized notifications and promotional messages related to the service; to facilitate, sponsor, and offer specific contests, events, and promotions, determine entrant eligibility, monitor performance, contact winners, and award prizes and benefits; to create aggregated statistical data and other aggregated or inferred non-personal information, which our business partners or we may use to provide and improve our respective services; to improve data security and fraud prevention capabilities; to comply with applicable laws and regulations.


Share personal information with third parties.

Heed 360 or the provider can share your personal information with third parties (or allow them access to it) only in the following modalities and instances:


Third-party services.

Heed 360 or Vendor has partnered with several selected service providers whose services and solutions complement, facilitate, and enhance ours. These include co-location of hosting and server services, communication and content delivery networks (CDN), cyber and data security services, billing and payment processing services, domain registrars, fraud detection and prevention services. , web analytics, email monitoring and distribution services, remote session access and recording services, performance measurement services, data optimization and marketing, content providers, and our legal and financial advisors (collectively, "Third parties").


Third-party Services may receive or in any way have access to our visitors' personal information and users of personal data, in whole or in part - depending on each of their functions and particular purposes to facilitate and improve our services and businesses or those of the supplier. They may only use it for such purposes.


Please note that although our services may contain links to other websites or services. We are not responsible for the privacy practices of such websites or services. We urge you to take this into account when you exit our services and read the statements privacy of every one of the websites and services you visit. This Privacy Policy does not apply to such linked websites and third-party services.


We may share our visitor and user information with various third parties, including service providers, law enforcement officers, and application developers.

Information can be shared only under this policy.


Law enforcement, requests, and legal duties.

Heed 360 or the provider may disclose or allow others to access your personal information in compliance with a legal request, such as a subpoena, court proceeding, search warrant, court order, or under applicable laws, if we believe good faith law requires us to do so, with or without prior notice to you.


Protection of rights and security.

Heed 360 or the provider may share your personal information with others if we have a good faith belief that this will help protect the rights, property, or personal safety of Heed 360 or the provider, any of our users, or any website member, with or without prior notice to you.


Features of social networks and pages in frames.

Our services include certain social media features and widgets, such as the "Connect with Facebook" or "Login with Google" features, the Facebook "Like" button, the "Share it" button, or other interactive mini-programs. ("Social Media Features"). These Social Media Features may collect information such as your IP address or what page you are visiting on our website and may set a cookie to allow them to function correctly. Social media features are hosted by a third party and not directly on our Services. Their policies and not ours govern your interactions with these third parties.


In addition, our Services may allow you to share your personal information with third parties directly, such as by using page frame techniques to serve content to or from third-party or other services, while preserving the appearance of our website and our Services ("Frames"). Note that if you choose to interact or share any Personal Information through such frameworks, you provide it to these third parties and not to us. These interactions and this sharing are also governed by the policies of those third parties and not ours.


App Market Developers

The provider, as part of its application market program or App Market, allows third-party developers ("Third Party Developer (s)") to develop and offer their applications through the application market ("Third Party App (s)") in conjunction with the supplier.


Each of these Third-Party Developers must abide by the provider's Application Marketplace Partner Program which, among others, contains restrictions on how they can access, store, and use users' non-personal and personal information.



The Heed 360 website contains applications (APIs) provided by the provider that allows the sharing and accessing certain non-personal information and personal information about users with their own (provider's) providers. Such information includes, among others, contact details, messages, business applications, and specific activities in the services and/or the user's website, which is stored and subsequently accessible through the Heed 360 account. By visiting our site, you consent to the collection of such information.


Heed 360 contracts the hosting services, development software, and applications from a provider who has contractually prohibited all "Third Party Developers" from combining the personal information collected through the different web pages and user services and sharing Personal Information from users with applications other than those installed on the same site or user services, just for the purposes that specific Heed 360 website. However, the provider can still access and use the information collected and stored through its APIs through the different websites or users' services and applications to provide and improve their services.


Subsidiaries and affiliated companies.

Heed 360 or the provider may share personal information internally within its associated companies, for the purposes described in this privacy policy, or if Heed 360, the provider, or any of its affiliates must submit to any change in the control, including through merger, acquisition, or purchase of substantially all of your assets. Your personal information may be shared with those involved in such an event. Suppose there is a good faith belief on the part of Heed 360 or the provider that such a change in control could materially affect your stored Personal Information. In that case, we will notify you via email or a prominent notice on our website about this event and certain choices you may have regarding your Personal Information. 


The exchange of personal information of the provider's subsidiaries and affiliated companies in the European Union and Switzerland with the provider's subsidiary in the United States adheres to the EU-US Safeguard Frameworks. and between the United States and Switzerland.


Heed 360 or the provider may share your personal information in ways described above, by your consent, or if we are legally required to do so.


On the other hand, Heed 360 or the provider may transfer, share, disclose or use non-personal information at its sole discretion and without the need for additional approval.

Use of Cookies and other technologies.

We use cookies to promote the services and features offered on our website and improve the user experience.

Cookies are small files or other data downloaded or stored on your computer or other devices, which may be linked to information about your use of our website (including certain third-party services and features offered as part of our website).

Heed 360, together with the provider and its marketing, analytics, and technology partners, use certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts). These technologies are used to maintain, deliver, and improve our services ongoing and provide our users with a better experience. For example, thanks to these technologies, we can maintain and track the preferences of our users and authenticate sessions to secure service, identify technical problems, user trends, and the effectiveness of campaigns, and monitor and improve performance. general of our services


A small data file ("cookie") must be downloaded and stored on your device for some of these technologies to work correctly. By default, we use various persistent cookies to authenticate sessions and users, security, maintain user preferences (for example, on the default language and settings), connection stability (for example, to upload media, use e-Commerce features, etc.), monitor the performance of our services and marketing campaigns, and in general to offer and improve our services. If you wish to delete or block cookies, ask to support area of your internet browser for instructions on how to locate the file or directory that stores cookies. Information on how to delete or control cookies is also available at

Please note that if you delete or disable our cookies, you may experience interruptions or limited functionality in certain website areas.

By browsing this website, you accept the use of cookies unless you later decide to disable them.

​​Clear Gifs.

We, the provider, and certain third-party services may employ a software technology called clear gifs or clear gifs (also known as Web beacons / Web Bugs), which enables us to improve our services by measuring their effectiveness and performance.


Clear Gifs are small graphics with a unique identifier, similar in function to cookies; However, unlike cookies, these are not stored on your device but are embedded within the provider's services.


Flash and HTML5: We, the provider, and certain third-party services may use certain tracking technologies known as "Flash cookies" and "HTML5," primarily for advertising purposes. Various internet browsers may offer management tools for removing or blocking these types of technologies. Additional information about the management of Flash cookies is available at


Behavioral Segmentation / Re-targeting (Behavioral Targeting / Re-Targeting): Some Third-Party Services and ad networks may display advertising on our website, in the Provider's Apps and Mobile Apps, or manage our advertising on other websites. These third parties may use certain tracking technologies to collect certain information about your activities on the services and different third-party services to serve you targeted advertising based on your interests and preferences. You can opt-out of receiving targeted ads from certain advertisers and ad networks by clicking here (or if you are in the European Union by clicking here (supplied by YourChoicesOnline.EU ). Please note that this is not an option not to receive any type of advertising.

​User data supplementation: We may receive information about you from other sources, including publicly available databases or third parties from which we have purchased data, and combine this data with information we already have about you. It helps us update, expand, and analyze our records, identify new customers, and offer products and services that may interest you. If you give us personal information about others, or if others provide us with information about you, we will only use that information for the specific reason for which it was provided to us.

"Do Not Track" Signals: Please note that we do not change our practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application.

You can request to access or correct the personal information you have stored with us by emailing  You can also correct, update, or delete certain information or deactivate your account through your account settings.

Heed 360 or the provider may retain your personal information for as long as your user account is active or as necessary to offer you, our services. Heed 360 or the provider may continue to retain such personal information, even after deactivating your user account and/or stopping using any of the services, as is reasonably necessary to comply with our legal obligations, resolve disputes about our users or Users of its Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests or those of the provider.

To protect the information security, Heed 360 contracts or subcontracts to a provider that has implemented security measures designed to protect the personal information it shares with us, including physical, electronic, and procedural measures, with secure HTTPS access for most of the areas of our services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry-standard SSL / TLS encryption connection. They regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. Also, the provider acts regarding the regular monitoring of the systems it provides in search of possible vulnerabilities and attacks and regularly looks for new ways and Third-Party Services to improve further the security of the services and the protection of the privacy of our visitors and users. However, despite the measures and efforts made by Heed 360 or the provider, we cannot guarantee the absolute protection and security of your personal information or any other user content that you upload, post, or share with Heed 360 or any other person. Therefore, we encourage you to establish strong passwords for your user account and avoid providing us with any confidential information that you believe disclosure could cause substantial or irreparable harm.

Additionally, due to certain areas of our services are less secure than others. As instant messaging and email are not recognized as secure forms of communication, we request and encourage you not to share any personal information in any of these areas or through any of these methods. If you have questions regarding the security of our services, please contact us.

Public forums and user content.

Our services offer public access blogs, communities, and discussion or support forums. Keep in mind that any information you provide in these areas can be read, collected, and used by other people who access them. In some cases, our provider or we may not be able to remove your personal information from these areas. For example, use a third-party application to post a comment (for example, the Facebook social plugin application) while you are connected to your profile related to that third party. You will have to log into that third-party application or contact the provider of that third party if you want the personal information you have posted through it deleted. To request the removal of your personal information from our blogs, communities, or forums, please do not hesitate to contact us at:  

In any case, we recommend that you do not post any information (or use any publishing system to publish the information) that you do not want to make public in these areas.

If you upload any user content to your user account or post it on the Heed 360 website and provide it in any other way as part of the use of any service, please understand that you do so at your own risk.  

We cannot control the actions of other users or public members who may access your user content. We are not responsible for circumventing any privacy settings or security measures that Heed 360 or the provider has placed on the website (including, for example, password-protected areas). You understand and acknowledge that even after removal by you or us, copies of user content may remain visible on cached and archived pages or if any third party (including any of your users' users) have copied or stored such user content. Again, we recommend that you not upload or post any information you do not want publicly available.


Terms and conditions of use.

The content of this website has been developed by Heed 360. The purpose of the information contained in this site is to inform, publish and promote the activities, services, and products that Heed 360 develops.  


The use of any of our services and any dispute that arises from it is subject to this Privacy Policy, as well as our Terms of Use and all its general provisions, including the disclaimer of warranty, limitation of liability, and compensation.


Keep in mind that the information provided by this website, or the social networks related to Heed 360 are strictly informative and are not intended to guide in any legal or financial procedure.  


Heed 360 is not responsible for the consequences of decisions and/or actions determined according to the content presented on this website and/or related social networks, whether direct or indirect losses; or rights obtained. The website may contain hyperlinks from third parties.  


Heed 360 will not be responsible for content on websites that have not been developed and/or are under the administration and maintenance of Heed 360.


The content of this website may not be distributed, reproduced, or published, either in electronic material, physical copies, and/or any other means of distribution. Heed 360 reserves the right to authorize the issuance of its material, copies control, and distributors.


This website and its content are protected by copyright and other proprietary rights.


We inform you that the provider is mainly based in the city of Tel Aviv in Israel and that any dispute about this Privacy Policy, its interpretation, and/or any claim that involves it (the provider), directly or directly, with this or its consequences will be governed, interpreted under and executed in all its aspects solely and exclusively of the internal laws of the State of Israel. Other services can be based in different countries around the world applied the law in each country. For all other purposes, the parties will submit to the jurisdiction of the Courts of Justice of the city of Santiago, Metropolitan Region, Chile.


We encourage you to periodically review this page for the latest information on our privacy practices. If you have any questions about this Privacy Policy, don't hesitate to get in touch with us at reference: privacy or by postal mail to Heed 360 Ltda., Santa Magdalena 10 Of. 26. Providencia, Metropolitan Region.

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